LIKI Mobile Solutions

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The Privacy Policy describes the principles of how we process information about you, including personal data and cookies.

1. General Information

  1. This policy applies to the website operating at the URL: likims.com.
  2. The operator of the website and the Data Controller is:
    • LIKI Mobile Solutions Sp. z o.o., Żeligowskiego 8/10, Łódź 90-753.
  3. The operator’s contact email address: hello@likims.com.
  4. The operator is the Data Controller of your personal data provided voluntarily on the website.
  5. The website processes personal data for the following purposes:
    • Managing the newsletter,
    • Handling inquiries via the contact form,
    • Fulfilling requested services,
    • Presenting offers or information.
  6. The website collects information about users and their behavior in the following ways:
    1. Through voluntarily submitted data in forms, which are entered into the Operator’s systems.
    2. By storing cookie files (so-called “cookies”) on users’ devices.

2. Selected Data Protection Methods Used by the Operator

  1. Secure Data Transmission:
    • Login areas and personal data entry fields are protected at the transmission layer using an SSL certificate. This ensures that personal data and login credentials entered on the website are encrypted on the user’s device and can only be decrypted on the destination server.
  2. Password Security:
    • User passwords are stored in a hashed form. The hashing function is one-way, meaning it cannot be reversed, which aligns with modern security standards for password storage.
  3. Administrative Security Measures:
    • The Operator periodically changes its administrative passwords.
  4. Regular Data Backups:
    • To ensure data security, the Operator regularly performs backups.
  5. Software Updates:
    • A key element of data protection is the regular updating of all software used by the Operator for processing personal data. This includes frequent updates of software components to maintain security and functionality.

3. Hosting

  1. The website is hosted (technically maintained) on the servers of a third-party hosting provider.
  2. To ensure technical reliability, the hosting provider maintains server logs, which may include the following information:
    • Requested resources identified by URL (addresses of requested pages, files),
    • Timestamp of request arrival,
    • Timestamp of response dispatch,
    • Client device name, identified via the HTTP protocol,
    • Error information related to HTTP transaction processing,
    • Referrer URL (the previous webpage visited) if the user accessed the website via a link,
    • User’s browser information,
    • IP address information,
    • Diagnostic data related to self-service order processing via online forms,
    • Email-related logs, including emails sent to and received from the Operator.

4. Your Rights and Additional Information on Data Usage

  1. In certain situations, the Administrator has the right to transfer your personal data to other recipients if necessary to fulfill the contract with you or to comply with legal obligations. This applies to the following groups of recipients:
    • Authorized employees and collaborators who use the data to operate the website,
    • Companies providing marketing services on behalf of the Administrator.
  2. Your personal data will be processed by the Administrator only for the period necessary to carry out activities specified by applicable regulations (e.g., accounting laws). Regarding marketing data, processing will not exceed three years.
  3. You have the right to request from the Administrator:
    • Access to your personal data,
    • Correction of your data,
    • Deletion of your data,
    • Restriction of processing,
    • Data portability.
  4. You also have the right to object to the processing of your personal data when it is based on the Administrator’s legitimate interests, including profiling for marketing or service optimization purposes. However, your objection may be overruled if there are compelling legitimate grounds for processing that override your interests, rights, and freedoms, particularly in cases of establishing, pursuing, or defending legal claims.
  5. If you believe that the Administrator has violated data protection regulations, you have the right to file a complaint with the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw, Poland.
  6. Providing personal data is voluntary but necessary for the operation of the website.
  7. The Administrator may perform automated decision-making, including profiling, to provide services under a contractual agreement and for direct marketing purposes.
  8. Your personal data will not be transferred to third countries outside the European Union, ensuring compliance with data protection regulations.

5. Information in Forms

  1. The website collects information voluntarily provided by users, including personal data, if supplied.
  2. The website may record connection parameters, such as timestamps and IP addresses.
  3. In certain cases, the website may store information that facilitates linking form data with the email address of the user filling out the form. In such cases, the user’s email address may appear within the URL of the page containing the form.
  4. Data provided in forms is processed for purposes corresponding to the function of the specific form, such as handling service requests, business inquiries, or service registration. The context and description of each form clearly indicate its intended purpose.

6. Administrator Logs

  1. Information about user behavior on the website may be logged. These data are used for the administration and management of the website.

7. Key Marketing Techniques

  1. The Operator uses Google Analytics (Google Inc., based in the USA) to analyze website traffic. No personal data is transferred to Google; only anonymized information is shared. This service relies on cookies stored on the user’s device.
  2. Users can view and edit advertising preferences based on Google’s ad network via this tool: https://www.google.com/ads/preferences/ 
  3. The Operator utilizes remarketing strategies to tailor advertisements based on user behavior on the website. While this may create the impression of personal data tracking, in reality, no personal data is transferred to advertising providers. The technology requires cookies to be enabled.
  4. The website uses Facebook Pixel, a technology from Facebook Inc. (USA). This allows Facebook to recognize when a registered user visits the website. The data used in this process is managed directly by Facebook, and the Operator does not transmit any additional personal data to Facebook. This service also relies on cookies stored on the user’s device.
  5. The Operator implements tools for heatmap tracking and session recording to study user behavior on the website. All collected data is anonymized before being sent to the service provider, ensuring that no identifiable user data is processed.
  6. Passwords and other personal data are not recorded.

8. Information About Cookies

  1. The website uses cookies.
  2. Cookies are IT data, specifically text files, stored on the User’s device and designed to be used when browsing the website. Cookies typically contain:
    • The name of the website they originate from,
    • The storage duration on the user’s device,
    • A unique identifier.
    • The entity responsible for placing cookies on the user’s device and accessing them is the website operator.
  3. Cookies are used for the following purposes:
    • Maintaining the user’s session (after login), so the user does not have to enter login credentials on each page of the website,
    • Implementing marketing techniques, as described in the section “Key Marketing Techniques”.
  4. Types of Cookies Used
    • The website uses two main types of cookies:
    • Session cookies – Temporary files stored on the user’s device until they log out, leave the website, or close the web browser.
    • Persistent cookies – Stored on the user’s device for a duration specified in cookie parameters or until manually deleted.
  5. Managing Cookies
    • Most web browsers automatically allow cookies by default. However, users can modify their browser settings to:
      • Delete cookies,
      • Block cookies automatically,
      • Customize cookie settings according to their preferences.
    • Detailed instructions on managing cookies can be found in the help section or documentation of the respective web browser.
    • Note: Restricting cookies may affect certain functionalities of the website.
  6. Third-Party Cookies
    • Cookies stored on the user’s device may also be used by third-party services cooperating with the website operator, including:
      • Google (Google Inc., USA),
      • Facebook (Facebook Inc., USA),
      • Twitter (Twitter Inc., USA).

9. Managing Cookies – How to Give and Withdraw Consent in Practice

  1. If a user does not wish to receive cookies, they can change their browser settings.
  2. Important Notice:
    • Disabling cookies that are essential for authentication, security, and user preference storage may cause difficulties or, in extreme cases, make it impossible to use certain website functionalities.
  3. To manage cookie settings, choose your web browser from the list below and follow the instructions:
  4. For detailed instructions, refer to your browser’s help section or official support documentation.