LIKI Mobile Solutions

Case study

My Orange Customer care app for telecom leader

Tech stack – during the implementation we used: C# | Xamarin.iOS | Xamarin.Android | GO Lang | Java | Cake | MvvmCross | Xamarin Forms | CI/CD Jenkins | GitHub | JIRA

How it works

The multifunctionality of My Orange app provides its users with a real power. Take a look at its selected functions:

  • Information about active services and products
  • Account management, enabling or disabling some services
  • Billing information, payment reminder
  • On-line payments
  • Live chat with the call center
  • E-commerce platform for services plus mobile and audio video equipment
  • Syrenise system, AI optimization platform which lets customers choose the best solution for them

Maintenance and Development

Orange RD department is constantly inventing new services, products and upgrades and thus this project is still running and we are supporting Orange Team in that. We participate in designing and developing new features and upgrades, most of them were created according to customers’ expectations. In this case, security and data protection are very important so we ensured that all solutions are in line with the GDPR regulations. In a mobile world new trends appear very quickly, therefore the user interface is being constantly refreshed, as well as the ergonomics and data processing. New IoT solutions give possibility to improve the efficiency, speed and quality. To achieve the best results in that, we designed separate app interfaces for iOS and Android. To ensure the best quality and efficiency, we cover 80% of the app by Unit Tests and also use automatic test in Appium environment. We use them both during development and production phases.

Our Partner said

They've definitely added value to our company.

Wojciech Krupa CTO at Knowde Review

Each stage of the project is done thoroughly and the client gets much more than they expected.

Maciej Orzechowski CEO at AIA Concept Review

Their graphic designer was able to take our concept and quickly visualize it accurately.

Jarek Beksa CEO at Sonnar Interactive Review

It was effective cooperation, the whole management process was on the Liki side. They were responsive and flexible.

Inna Akhtyrska Head of Intl Admissions at Univ of Business and Intl Studies Review

I truly love working with people from my team. We’re all passionated about every project we touch.

Bartosz Frontend Developer

Their speed, knowledge, and professionalism are the keys to a successful ongoing partnership.

Wojciech Garus Owner at GG Tech Review

They’re always improving their work and project management.

Dariusz Korczykowski Product Manager at Orange Review

Their engineers had good communication skills and engineering skills. They did well on taking tasks.

Calvin Freitas Principal Frontend Engineer at Vantage International LLC Review

Feel free to contact us!

We will answer all your questions and find the best solution for your project.